Privacy Policy

This Privacy Policy explains how NearbyMe (“we”, “us”) collects, uses, and protects information when you use our website and app in Warri, Delta State.

Depending on how you use NearbyMe, we may collect:

• Contact details you provide — name, email, phone number.
• Delivery information — area/address, order history, delivery codes.
• Rider and partner application details — submitted through our application forms.
• Payment information — processed by our payment provider; we do not store full card details ourselves.

We use your information to operate the Service — process orders, coordinate deliveries, verify rider and partner applications, communicate with you about your account or orders, and improve NearbyMe over time.

We share the minimum information necessary with restaurant/shop partners and riders to fulfil an order (e.g. your delivery area and order details), and with payment processors to complete transactions. We do not sell your personal information.

We retain personal information for as long as your account remains active and for a reasonable period afterward to meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we delete or anonymize it.

Under the Nigeria Data Protection Act, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

We use only the cookies/local storage strictly necessary to operate the Service. We do not use third-party advertising trackers.

NearbyMe is not intended for use by children under 18.

We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.

We may update this Privacy Policy from time to time. We’ll post any changes here with an updated date.

For privacy questions or requests, email hello@nearbyme.ng.